York College has partnered with a company to provide full-time students with access to medical and mental health support.
The college is working with TimelyMD to provide undergraduate students with access to medical and mental health support through its TimelyCare platform.
The company offers these services virtually 24 hours a day, 7 days a week and will be an extension of the college campus health and counseling services.
Using a smartphone or other device, students can choose from an extensive menu of virtual care options from licensed physicians and counselors in all 50 states. These services are offered free of charge and without the requirement of insurance.
Services include: mental health counselling, on-demand emotional support, medical care, psychiatric care, health coaching, assistance with basic needs, counseling for faculty and staff, and educational content. self-care digital.
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“TimelyCare is a virtual service provider that complements our current counseling and health services,” Darrell Wilt, director of counseling services, said in a statement. “It’s available 365/24/7, which adds a very valuable access point for students. If something happens in the middle of the night, they can call a number and get an immediate response. They can also click on the app, log in, make their request, and in no time they will be talking with someone. Urgency is really important, and it will help students.
Easy access may encourage students who have never had access to help from the campus health or counseling center to seek help, Wilt said. TimelyMD reported that 60% of students who have never had access to counseling services will use the virtual service.
“It’s a good thing, especially, because York County has huge wait times for people seeking psychiatric services,” Wilt said.
Providers accessible through the Service are also carefully chosen to provide a diverse and culturally competent provider for each student.
“TimelyMD promotes diversity,” said Dr. Rick Satterlee, Dean of Campus Life and Student Development. “Students have the opportunity to choose a person with whom they feel comfortable. And they can also choose a licensed clinician in their state. This has been one of our biggest challenges for international students: this continuity of services.
Students have unlimited access to call and talk to anyone through the service, and they have the option of 12 free virtual sessions with a provider throughout the academic year. Or, they can schedule time with the on-campus counseling center.
“On average, students access about five sessions per academic year at our counseling center,” Wilt said. “The counseling center would continue to see students on campus when they are in class.”
– Contact Anthony Maenza at [email protected] or @atmaenza on Twitter.